Returned products must be in unused condition. Customer is responsible for all return shipping charges. Once the return is approved, the customer will be refunded the cost of the product. This process may take up to 14 business days from the time the return has been received.
No shipping costs, duties, or VAT will be refunded on a return.
All custom orders begin production immediately upon approval of final artwork and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time.
After 30 days, items may not be returned for any reason. If you have any questions about returns, please contact us.
To RETURN an item, click 'My Account' at the top, Click 'Completed', Find the Order/Items you would like to return, and follow the return instructions.
If you're not able to access your previous order for returns, please contact customer service at firstname.lastname@example.org